Refund / Exchange Policy

RETURN / EXCHANGE POLICY

Exchange Only

Merchandise must be mailed back within 14 days.

Merchandise must not be worn, altered, or washed.

Merchandise must have all original tags attached.

Merchandise must be accompanied by original sales receipt.

Merchandise mailed back in any condition other than how it was received will not qualify for exchange.

Please Note: Shipping and handling charges are not refundable and all exchange items are sent at the buyers cost. 

Final Sale items may not be Returned or Exchanged.

How to exchange an item:

Please send the tagged/unworn item along with your NAME, EMAIL and ORDER NUMBER written on your sales receipt to the address below

Please ship your exchanges to:

Kay & Elle

4209A Lone Oak Rd

Nashville, TN 37215

 

 

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