Refund / Exchange Policy
RETURN / EXCHANGE POLICY
Merchandise must be mailed back within 14 days.
Merchandise must not be worn, altered, or washed.
Merchandise must have all original tags attached.
Merchandise must be accompanied by original sales receipt.
Merchandise mailed back in any condition other than how it was received will not qualify for exchange.
Please Note: Shipping and handling charges are not refundable and all exchange items are sent at the buyers cost.
Final Sale items may not be Returned or Exchanged.
How to exchange an item:
Please send the tagged/unworn item along with your NAME, EMAIL and ORDER NUMBER written on your sales receipt to the address below
Please ship your exchanges to:
Kay & Elle
4209A Lone Oak Rd
Nashville, TN 37215